Legal
Privacy Policy
Effective date: July 14, 2026
StitchMePretty&Co ("StitchMePretty", "we", "us") operates the StitchMePretty website and mobile applications (together, the "Service") — a marketplace that connects clients with independent tailors and seamstresses for custom clothing, alterations, and related services. This policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Account information. When you create an account we collect your name, email address, phone number, password, and account role (client or tailor).
Profile and content you provide. Profile photos, portfolio images, design and inspiration photos, request descriptions, reviews, ratings, design boards, and messages you exchange with other users through in-app chat.
Measurements. Body measurements you choose to save so tailors can complete your orders.
Order and payment information. Order history, bids, shipping address, and payment details. Card payments are processed by third-party payment providers; we do not store full card numbers on our servers.
Technical information. Basic device and log information (such as IP address, device type, and app version) needed to operate and secure the Service.
2. How We Use Your Information
- Provide the Service: match client requests with tailors, process bids, orders, payments, and deliveries
- Enable communication between clients and tailors (chat, meetings, progress updates)
- Display profiles, portfolios, and reviews to other users of the marketplace
- Send service notifications about your orders, bids, and messages
- Maintain safety, prevent fraud, and enforce our terms
- Comply with legal obligations
We do not sell your personal information, and we do not use your information for third-party advertising or cross-app tracking.
4. Data Retention
We keep your information while your account is active. If you delete your account, we delete or anonymize your personal information within a reasonable period, except where we must retain records for legal, tax, or dispute-resolution purposes.
5. Security
We use industry-standard safeguards — encrypted connections (HTTPS), encrypted credential storage, and access controls — to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data proportionate to its sensitivity.
6. Your Rights and Choices
- Access and update. You can view and edit your profile, measurements, and saved information in the app.
- Deletion. You may request deletion of your account and personal data by contacting us at the address below.
- Marketing. We only send service-related messages; there are no marketing lists to opt out of.
Depending on where you live, you may have additional rights (such as access, correction, portability, or deletion) under local law, including GDPR (EEA/UK) and comparable laws. We honor such requests as required by applicable law.
7. Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
8. International Transfers
Our servers may be located in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers of personal information.
9. Changes to This Policy
We may update this policy from time to time. We will post the updated version on this page and revise the effective date above. Material changes will be communicated through the Service.
10. Contact Us
Questions or requests about this policy or your data:
StitchMePretty&Co
Email: support@stitchmepretty.com